Jude Nwadiogor

Business Automation Specialist | Digital Delivery & Process Optimization

About

Highly analytical and proactive Business Automation Specialist with a proven ability to design and implement streamlined workflows and integrate digital solutions. Leveraging a background in Mathematics and certifications in HR and HSE, I am dedicated to driving operational efficiency, ensuring regulatory compliance, and enhancing business productivity through innovative technology applications.

Work Experience

Business Automation (Digital Delivery)

FIDELITY BANK PLC

Nov 2022 - May 2024

NG

Led the design and implementation of automated workflows to streamline business operations and enhance digital delivery within a financial services environment.

  • Designed and implemented automated workflows, leveraging Power Automate and Process Maker, to streamline critical business operations and improve efficiency.
  • Analyzed existing processes to identify key opportunities for automation, leading to enhanced operational effectiveness and reduced manual effort.
  • Developed and maintained robust automation tools using JavaScript, PHP, Node.js, Express.js, and React.js, ensuring high performance and reliability.
  • Integrated diverse automation solutions with existing business systems and applications, optimizing data flow and system interoperability.
  • Monitored and troubleshooted automated processes, ensuring prompt resolution of issues to maintain seamless business continuity and efficiency.
  • Collaborated cross-functionally with teams to gather requirements and align automation solutions with strategic business goals, ensuring successful project delivery.
  • Provided comprehensive training and support to users on new automated systems, fostering user adoption and maximizing tool utilization.
  • Ensured all automation solutions adhered to stringent regulatory and security standards, mitigating risks and maintaining compliance.

Teacher, One Year National Youth Service Corp (NYSC INTERN)

THRONE OF DAVID College

Jul 2021 - Jul 2022

Ondo State, Ondo State, NG

Managed classroom activities and student development, contributing to academic and personal growth during a national youth service internship.

  • Managed classroom planning and daily operations for a diverse group of students, fostering an engaging and productive learning environment.
  • Conducted comprehensive student evaluations and grading, providing constructive feedback to support academic improvement.
  • Organized and supervised extracurricular activities, enhancing student engagement and holistic development.
  • Maintained and updated accurate student academic records, ensuring precise data management for progress tracking.
  • Monitored student progress and provided progressive analyses, guiding personal development and academic success.

Assistant Store Keeper, Six months Industrial Training Fund (I.T.F)

Dulux Color Centre

Jan 2019 - Jun 2019

Lagos State, Lagos, NG

Supported store operations and customer relations, ensuring product availability and fostering positive business partnerships.

  • Liaised closely with sales, buying, and production teams to ensure optimal product complementarity and efficient inventory management.
  • Negotiated effectively with customers and suppliers, contributing to favorable terms and strengthened business relationships.
  • Maintained strong relationships with existing customer base through proactive outreach, including office visits and follow-up communications.
  • Cultivated positive business relationships to secure future sales and support sustained revenue growth.

Personal Assistant

Mauzek E.J Intercontinental

Jan 2015 - Nov 2015

Lagos State, Lagos, NG

Provided comprehensive administrative and operational support for an export and import business, specializing in logistics and market expansion.

  • Provided crucial administrative and operational support for export and import business, specializing in jewelry, hair products, and cosmetics distribution.
  • Assisted in managing import and export operations, including logistics coordination, customs clearance, and meticulous documentation handling.
  • Developed strong communication and interpersonal skills by interacting effectively with customers, suppliers, and colleagues.
  • Contributed to business expansion by researching and exploring new markets, leading to diversification of product offerings.
  • Demonstrated high flexibility and adaptability in a dynamic work environment, effectively managing changing priorities and tasks to ensure continuous operations.

Education

Mathematics

Covenant University

Sep 2017 - May 2021

Ota, Ogun State, NG

Volunteer

Volunteer

Federal Road Safety Corps (FRSC), Ondo State Chapter.

Jul 2021 - May 2024

Ondo State, Ondo State, NG

Contributed to road safety initiatives and traffic rule enlightenment in Ondo State.

  • Ensured safety for road users through active participation in traffic management and enforcement.
  • Conducted public enlightenment campaigns on traffic rules and regulations, promoting road safety awareness.
  • Collaborated with local authorities to implement safety protocols and reduce road accidents.

Broadcasting Service Member

Orientation Broadcasting Service (OBS), NYSC Orientation Camp

Jul 2021 - May 2022

Ikare-Akoko, Ondo State, NG

Disseminated essential information to corps members through broadcasting materials during NYSC orientation.

  • Disseminated critical information to over 1,000 corps members daily using various broadcasting materials.
  • Ensured timely and accurate delivery of announcements and news, contributing to organized camp operations.
  • Developed effective communication strategies to engage and inform a large audience.

Certificates

Health Safety and Environmental Management (Level I and II Competence)

International Institute of Project and Safety Management (IIPSM)

Jan 2022

Human Resources Management Professional (HRMP)

International Institute of Project and Safety Management (IIPSM)

Jan 2022

Projects

Skill Acquisition Entrepreneurial Development (SAED) IT Tech Group

Jan 2021 - Dec 2021

Participated in an IT Tech group focused on skill acquisition and entrepreneurial development.

Google Digital Skills Workshop

Jan 2019 - Dec 2019

Attended a workshop focused on developing digital skills.

Awards

Positive Recognition and Award

National Youth Service Corp (NYSC)

Jul 2022

Received positive recognition and an award from the National Youth Service Corps for exceptional service and performance during the internship period.

Excellent Appraisals and Recommendations

National Youth Service Corp (NYSC)

Jul 2022

Received very good to excellent appraisals and recommendations, reflecting high performance and dedication during the National Youth Service Corp program.

Publications

Comparing between the Gauss-Seidel and Successive Over-Relaxation (SOR) Method

Covenant University

Jan 2021

Academic research comparing the efficiency and convergence properties of the Gauss-Seidel and Successive Over-Relaxation (SOR) iterative methods for solving linear systems.

Languages

English

Skills

Business Automation & Digital Delivery

  • Workflow Automation
  • Process Optimization
  • Digital Transformation
  • Solution Design
  • System Integration
  • Performance Monitoring
  • Regulatory Compliance
  • Technical Documentation

Programming & Development

  • JavaScript
  • PHP
  • Node.js
  • Express.js
  • React.js
  • Power Automate
  • Process Maker

Project & Operations Management

  • Project Management
  • Logistics Coordination
  • Operations Management
  • Customer Relationship Management (CRM)
  • Supply Chain Coordination
  • Inventory Management
  • Risk Management

Human Resources & Safety

  • Human Resources Management
  • Health, Safety and Environmental (HSE)
  • Training & Development
  • Stakeholder Engagement

Data Analysis & Problem Solving

  • Analytical Skills
  • Data Analysis
  • Troubleshooting
  • Process Analysis
  • Problem Solving
  • Quantitative Analysis

Communication & Interpersonal Skills

  • Communication Skills
  • Interpersonal Skills
  • Collaboration
  • Negotiation
  • Public Speaking
  • Customer Service
  • Teamwork

Software Proficiency

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

Adaptability & Work Ethic

  • Adaptability
  • Proactivity
  • Discipline
  • Responsibility
  • Time Management
  • Attention to Detail
  • Result-Oriented
  • Multitasking

Interests

Hobbies

  • Travelling
  • Music
  • Reading